Send a message to the group

Sequentially — the order of robot execution at the stage:
• Independently of other robots — starts immediately (default).
• After the previous robot — starts only after previously configured robots on this stage have completed.

When — the robot trigger moment:
• Immediately — when the card moves to the stage (default).
• After time — delayed start (set interval).

Conditionally — additional conditions for robot execution (if needed).
If the condition is met — the robot will run. If not — the robot will not run.

In the “Group ID” field, specify the group where the text message should be sent.

1. To send to a specific group — enter the Group ID from Scenario Dialogs.

Step 1. In Scenario Dialogs, open the required group chat → click the group name.
Step 2. In the left panel under the group name, the Chat ID is displayed. Copy this ID and paste it into the robot’s “Group ID” field.

2. If each client has their own group — use the “Messenger” field variable.
   In this case, the robot will send the message to the group whose ID is stored in the client’s “Messenger” field.

Variables:
• for lead — {{Messenger (text)}}
• for deal — {{Contact: Messenger (text)}}

In the “Message” field, enter the text that will be sent to the group.
In the “Line ID” field, specify the ChatApp line ID.
In the “Channel” field, select the communication channel from the line specified in the “Line ID” field.

Determines whether the message sent by the robot is displayed in Open Line chat. Default — enabled.

The “Wait for asynchronous result” feature allows the robot to receive the actual delivery status from the messenger. Without it, the robot only shows “sent” because the message is queued. The message may be sent but not yet delivered — for example, if the client is offline.

When enabled, the robot waits for the messenger response and returns the final delivery status. If delivered — success is returned; if not — an error with a reason. This may increase execution time.

To show results in the CRM timeline, set “Add result to CRM comments” to “Yes” or add a Bitrix24 “Add comment” robot after it.

Controls whether the robot result is displayed in the CRM card timeline.

By default, the user who installed the ChatApp application is used.