Getting started with ChatApp
Step 1. Connecting Channels
Activate the demo line to explore all service features for 3 days and connect communication channels.
| Personal Accounts | Telegram, WhatsApp |
| Official WhatsApp | WhatsApp Cloud API |
| Business Accounts | Email, Instagram, Facebook |
| Bots | Telegram Bot, Viber Bot |
Instruction: How to work with chats in ChatApp
Step 2. Connecting ChatApp to CRM
| Bitrix24 | Yclients / Altegio |
| KommoCRM | Other CRMs |
Step 3. Enable Service Notifications
Set up notifications to track: channel status in the line, line expiration, and WhatsApp Business API limits.
How to enable notifications
Step 4. Invite Employees
Required for working with chats in Scenario Dialogs and syncing employees with the CRM. How to invite employees
Step 5. Connect the Mobile Version of Scenario Dialogs
Employees will be able to reply to clients via mobile and stay connected outside the office. How to connect the mobile version
Step 6. Service Payment
Service payment details
Additional
Try additional ChatApp tools for analytics and automation:
- Website widget
- Analytics in the personal account
- Bot builder for automation